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  #1  
Old 12-13-2008, 06:45 PM
BerettaX BerettaX is offline
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Join Date: Nov 2008
Posts: 14
Default Constant invalid WHCMS license.

Does anyone else have this issue? It always seems to happen to me when I go and try to add some plans. This is the second time I received this message in the past 2 weeks. ( I just signed up 3 weeks ago too ) I hope this isn't going to be a constant issue.

Your license key XXXXXXXXXX is invalid. Possible reasons for this include:

* An incorrect license key has been used
* The IP Address your system is using has changed
* The domain you are using has changed
* The directory you are using has changed

I have not changed anything , does this happen to anyone else? And for the admins , is this something that will continue to happen regularly? And if so what can I do to prevent this from happening?
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  #2  
Old 12-13-2008, 07:22 PM
BerettaX BerettaX is offline
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Join Date: Nov 2008
Posts: 14
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I think I figured out what the issue is. When I first installed the panel I installed it in the default directory and installed the key. Then I changed the directory to 'billing' but shortly after I had ion cube issues and then it worked ok for about a week. And now its having a fit. So I went and looked at the license and its pointing to the whmcs original directory. So I sent THEM (whmcs) a trouble ticket. Im going to assume now thats the problem. I did open a trouble ticket with hostnine as well before I figured this out. So ill keep you updated. Hopefully it was something dumb on my end and I just need WHMCS to issue me a new code. Hopefully that fixes it. Keep you updated!
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  #3  
Old 12-13-2008, 07:28 PM
BerettaX BerettaX is offline
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Join Date: Nov 2008
Posts: 14
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YES SIR , it was exactly that! I changed the directory right after I installed it. I just forgot since it didn't lock me down instantly. You guys got the issue fixed before I could even figure out what was wrong. You guys are QUICK. Thanks for the help!
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  #4  
Old 12-14-2008, 11:11 PM
H9NickH H9NickH is offline
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Join Date: Jul 2008
Location: Central New York
Posts: 401
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Glad we were able to help
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