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  #1  
Old 08-11-2008, 11:26 PM
Jpoke5 Jpoke5 is offline
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Join Date: May 2007
Posts: 26
Default hostnine/whmcs license
anyone have trouble with the http://www.whmcs.com/hostnine/
site? im getting an error adding my domain?

The domain you entered points to xx.xx.xx.xxx which does not appear to be part of the HostNine network. If you feel this message to be an error, please contact HostNine support (remembering to include your IP) for assistance.

any fix for this??

Jeff
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  #2  
Old 08-11-2008, 11:43 PM
H9NickH H9NickH is offline
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Please send over an email to sales@hostnine.com and we'll help you out with that
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  #3  
Old 08-12-2008, 12:34 AM
Jpoke5 Jpoke5 is offline
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why would i do that when i have an open ticket on this that i cant seem to get help with. I'm really getting tired of being in the middle of this crap with modern bill and hostnine. Now i have to waste all my time AGAIN going through this same crap i went through before when i was assured my modernbill license was in place and working when it was not. Making help tickets only to be left on hold.

I was promised whmcs would be installed today. Now here i sit wondering why my website "does not appear to be part of the HostNine network"

very disappointed !!!!!!

J
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  #4  
Old 08-12-2008, 07:31 AM
jrawly jrawly is offline
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happens when new nodes and servers are added to H9 and all the servers IP's are not allocated. If you get a dedicated IP, that can be a new IP on the server and so WHMCS would not know it is part of H9
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  #5  
Old 08-13-2008, 12:59 PM
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H9Dan H9Dan is offline
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Join Date: Jul 2007
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Hello,

What is your ticket ID that you have open so I can get this fixed for you?
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Dan Maret
Special Projects Manager
HostNine LLC

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