WHMCS Errors

[tsgtlovell]

Hello, My WHMCS is creating accounts, but when you click to create the account, it takes FOREVER to load and it will show the account as pending, even though it has been created. Heres the email WHMCS sent me


The order placed for va20011.com has received its first payment but an error occured and the account could not be automatically setup on the server

Client ID: 0000000001
Product/Service: Basic
Domain: va20011.com
Error: 28 - Operation timed out after 200000 milliseconds with 173 bytes received

http://host-etc.com/whmcs/admin/

[DiverseHosting]

Originally Posted by tsgtlovell

Hello, My WHMCS is creating accounts, but when you click to create the account, it takes FOREVER to load and it will show the account as pending, even though it has been created. Heres the email WHMCS sent me


The order placed for va20011.com has received its first payment but an error occured and the account could not be automatically setup on the server

Client ID: 0000000001
Product/Service: Basic
Domain: va20011.com
Error: 28 - Operation timed out after 200000 milliseconds with 173 bytes received

http://host-etc.com/whmcs/admin/

Are you, by any chance, trying to set up the account on a Texas node?

[tsgtlovell]

No I am Not.

[josephp]

I got the same thing, because RC has bugs after I try to create account in RC and found it took 44 minutes finally to be created and instead they put the new accounts on bad server like node1 etc.

It's a bug I think

[DiverseHosting]

What version of WHMCS are you using?
What node are you trying to create the account on?
Are you sure that you have WHMCS configured correctly?
Have you tried creating the account manually within RC?

I have not had any problems creating accounts lately within WHMCS, but I created an account on 34 last night directly in RC that took a very long time to create.

The first thing that I would do is create the account in RC and time how long it takes. WHMCS' connection to RC times out after 200000 milliseconds (according to your error). If RC is taking longer than that to process, WHMCS will obvoiusly time out. Either way, you will find out whether the timeout is happening with RC or WHMCS.

PS: I didn't mean to ask such a stupid question (whether you were trying to setup in tx) but some people don't seem to understand that if a server is down, you can't create an account on it.. Just making sure you weren't one

[josephp]

Let me rephase it:

Creating new accounts in WHMCS or RC takes forever most likely at least 30 minutes and some locations servers are full and RC locked up and frozed. I had to re login and choose new location. Right now I am using New York, works pretty OK for now.. All servers in Iowa are full. Node1 is bad and same for all Texas nodes.

[Davo]

there is a fix somewhere on the forums, i was having the same error.

here is the fix http://forums.hostnine.com/showthread.php?t=2247

[tsgtlovell]

PS: I didn't mean to ask such a stupid question (whether you were trying to setup in tx) but some people don't seem to understand that if a server is down, you can't create an account on it.. Just making sure you weren't one

It wasnt a stupid question, i'm sure i sound like a n00b when ive been dealing with cpanel for years. Its just any Reseller Panel Other than WHM confuses me at first, and it takes me a while to attapt.