Anyone heard of Mipspace?

[pcbeagle]

I have had some issues with rejected email and I finally have figured out why. I could not email anyone on my local ISP as well as several small ISPs in the area. When I ask why I was told My IP address is listed in Mipspace. http://mipspace.com I did a little checking and found that node15 and node17 (I only checked the ones I use) are listed as well as my dedicated IP with another hosting service.

If these guys decide you are sending commercial email they won't block just your IP, but the whole block. In the case of my dedicated ip they blocked every IP the provider has (about 70,000 addresses) After reading there web site it would appear they are not interested in taking off any single address. There advice is change networks. Easier said than done.

This sounds to me like a nightmare for shared hosting since pretty much every host struggles to get the bad guys off there system. There attitude appears to me to be irresponsible. I am sure Hostnine does all they can to get rid of abusers and ought to be able to get off the list as well as anyone else who owns and IP address.

Any ideas on how to deal with these guys? The only contact info they give is email and they make it clear that if your provider allows commercial email (llegit, legal or otherwise) they will not even answer.

[kobra]

From their web description it sounds as though the user could whitelist you and others

Originally Posted by MIPSpace

We do not, however, recommend using this list as a global blacklist as these are legitimate mailings and companies, but you can selectively let your users opt out by rejecting email coming from marketing companies.

But it sounds as though the ISP's are using the list as is and might not be offerring to their clients the option

[pcbeagle]

Unfortunately that is not what is happening, at least with the ISP I am on. I looked at the mail system my ISP uses which is Magic Mail. It looks like a good system, but you cannot whitelist of blacklist anyone until you actually get an email from them. If I send to any account on my ISP it bounces back and says "not available to you." The recipient never know they missed an email.

When I called the ISP they where more than willing to add my domains and ips the there whitelist, but cannot do it themselves and indicated it would take some time. They said they can add one of my email address's to someone else's whitelist, but would need to do that for each recipient.

Actually it looks like a great system for getting rid of email crap. It just seems Mipspace should be willing to remove those of us that are not part of the problem.

[kobra]

Quoting MIPSpace - they do not recommend using their list as a global blacklist which is what your ISP seems to be doing - - - So if it were used as designed and not just as a "Global List" I think that it woud serve the intended purpose

[pcbeagle]

After taking a better look at the Magic Mail system I found there is a way to add any one you like to the whitelist, but you need to know to do it. If you are using pop3 you most likely would not even know where to enter it. If you use web mail you can eventually figure it out. I did try completely turning off the spam control and it would still bounce the message back. If I enter the email address or domain name it goes through just fine. Like I said before it looks like a good system, there just needs to be a way to get the good guys off the blacklist.

It would not be all that bad if it was just my ISP, however I have run in to this with several ISPs and could not figure out why because my IPs come up clean. They are not on any list except this one.