dns registration problem for .de domains

[gkarki]

I was trying to give name server for .de domain to hostnine following server:

ns1.speedydns.net
ns2.speedydns.net

but the nameserver is not accepted and the following error message came from domain registrant authority i.e. godaddy:

======
he modifications you requested for the domain INFINITYPOINT.DE have FAILED.

Error: RegCCTLDSvc: ModifyRegistration request failure - MULTIPLE DNS FAILURES

MULTIPLE DNS FAILURES
=======

I also tried with another server of the hostnine but result is same and its not accepting.


I would request if anybody has the same problem before and can help on this.


Below is the text of communication from godaddy and hostnine:

Thank you for contacting Online Support. The error message you are encountering indicates that the nameservers you are trying to set do not meet the requirements for .DE domain names. You can check to see if these nameservers meet the requirements at the following link:

• http://zonecheck.denic.de/zonecheck/en

If the nameservers do meet the requirements, please try pointing your domain at them again. If the nameservers do not meet the requirements, you will need to contact your hosting provider for further assistance.

Please let us know if we can help you in any other way.

Sincerely,

Jason C.
Online Support Technician

Customer Inquiry
Name : Gyaneshwor Karki
Phone : 97715528738
Domain Name : infinitypoint.de
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Other : name server

Dear sir,

We changed the proper dns as you suggested, but it failed again. it gives the following error message which is completely different than what you have suggested:

The modifications you requested for the domain INFINITYPOINT.DE have FAILED.

Error: RegCCTLDSvc: ModifyRegistration request failure - MULTIPLE DNS FAILURES

MULTIPLE DNS FAILURES

Please suggest what to do ?
----- Original Message -----
From: support@godaddy.com
To: info@mountdigit.com
Sent: Monday, April 28, 2008 9:16 PM
Subject: Update [Incident ID: 3848404] - Support Question



Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Gyaneshwor Karki,

Thank you for contacting online support.

Certain restrictions have been set forth by the .DE registry for all nameservers that .DE domain names can use.

All .DE domains must have:

• At least two name servers, which must be authoritative
• Its two name servers on different class C networks (e.g. the first three octets cannot be the same, 216.1.69.1 and 68.42.99.120 would be valid.)
• A SOA (Start of Authority) Refresh value between 10000 and 86400 seconds
• A Retry value between 1800 and 28800 seconds
• Time to Live (TTL) value between 180 and 345600
• An MX record that resolves to a valid mail server for the life of the domain registration, not just for the registration itself
• Serial numbers for all name server zones for the domain must also match.

Please make sure that the nameservers provided to you by your hosting provider meet all of the above criteria.

Please let us know if we can assist you in any other way.

Sincerely,
Matthew P.
Online Support Technician

Customer Inquiry
Name : Gyaneshwor Karki
Phone : 97715528738
Domain Name : infinitypoint.de
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

When I try to change the DNS for domain infinitypoint.de to following dns:

NS1.LEADINGIT.NET
NS2.LEADINGIT.NET

I get the following error message:

the modifications you requested for the domain INFINITYPOINT.DE have FAILED.

Error: RegCCTLDSvc: ModifyRegistration request failure - MULTIPLE DNS FAILURES

MULTIPLE DNS FAILURES

HOW TO SOLVE THIS PROBLEM ?

--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 3848404].

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Thanks,
GoDaddy.com, Inc.



G. Karki