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  #1  
Old 11-14-2007, 10:40 AM
bjjfighter bjjfighter is offline
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Join Date: Nov 2007
Posts: 2
Default What's going on!!??

It's been almost 2 weeks and RVsitebuilder still doesn't work? Emails going to support are unanswered about Sitebuilder. This is ridiculous... I have say the your support has gone down the tubes...Very unhappy, and looking for a new host...
  #2  
Old 11-14-2007, 11:39 AM
beholder beholder is offline
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What server are U on?
  #3  
Old 11-14-2007, 11:46 AM
H9Ben
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What is the ticket number for this issue?
  #4  
Old 11-14-2007, 11:48 AM
beholder beholder is offline
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Pft-335704
  #5  
Old 11-14-2007, 12:56 PM
beholder beholder is offline
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Join Date: Nov 2006
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http://forums.jumba.com.au/showthread.php?t=5346

Looks like they had the same problem but got it fixed. Something to do with cpanel updates.

"We had a couple of issues with RVSitebuilder and Stingray, but they should also be fixed.

cPanel decided to update the internal version of PHP that it uses to version 5, which broke ionCube (and therefore RVSitebuilder).
__________________
Shaun Ewing
Chief Technology Officer
"
  #6  
Old 11-14-2007, 02:13 PM
H9Ben
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That should work properly now.
  #7  
Old 11-14-2007, 07:12 PM
bjjfighter bjjfighter is offline
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Thanks, it is working now...
  #8  
Old 11-14-2007, 08:37 PM
H9Ben
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You're very welcome. I apologize about the unusual delay as we did not realize it was a public problem and thought it was isolated to pluto
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