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  #1  
Old 03-02-2010, 07:42 PM
olivetreestudio olivetreestudio is offline
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Join Date: Nov 2009
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Default cPanel differs from node to node?!

I have 3 sites on 3 different nodes all with the same package and features. The odd thing is the cPanel for each is different despite the packages, features, and cPanel themes all being the SAME. So how is this possible?

Example:

node4 has access to: Protege and MySQL
node92 has access to: Protege SQL only
node51 has access to: neither.

All of the servers are hosted in the Texas data center. Anyone know why this would be?

Two of the accounts were created at the same time, specifically the account on node92 and node51. The account on node4 was created a few months back but nothing has changed in the packages since that point.
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  #2  
Old 03-03-2010, 06:15 PM
ro-john ro-john is offline
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you may need to contact support and have them update the cpanel on the servers effected. this happened to us before in the past where cpanels from one didn't match up with others.
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  #3  
Old 03-07-2010, 03:04 PM
olivetreestudio olivetreestudio is offline
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Yeah, I noticed this. I migrated to a different Data Center (Illinois, since it is actually closer) and I now have access.

Perhaps someone from HostNine should look into this issue. It is quite annoying to have to migrate accounts just to get access to MySQL.
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