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  #21  
Old 03-03-2010, 03:35 PM
rjs9787 rjs9787 is offline
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You are lucky PR1, we still have no access to our site- nor do our members that for three days are finding new places to go.
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  #22  
Old 03-03-2010, 04:07 PM
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Gene Gene is offline
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It gets even more strange. I can access c-Panel, Email, and FTP, only port 80 (web pages) are blocked. Ben and Alex can access my site. I looked at "latest visitors" and see several visitors have viewed pages since I have been blocked. Awstats shows visitors after me but I noticed total bandwidth for my IP address is 1.42 MB 03 Mar 2010 - 13:49 which is the largest on the list. I wonder if H9 or Apache blocks an IP when it exceeds a certain limit. ?!?
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  #23  
Old 03-03-2010, 05:38 PM
H9Ben
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Please email support@hostnine.com if you are unable to access your site and please be sure to include your IP address which can be found at HostNine - What is my IP address? - 877-251-HOST
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  #24  
Old 03-03-2010, 06:38 PM
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Gene Gene is offline
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I got your PM Ben and it works now.

Much Thanks Ben for staying with it an resolving it.

Gene
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  #25  
Old 03-04-2010, 05:59 AM
rjs9787 rjs9787 is offline
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Gene, can you share in that advice. Only my home computer can't access our site, my phone can and so can our members. My computer is fine otherwise. dnsflush didn't help, and an email from the support team said otherwise they can not help.
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  #26  
Old 03-04-2010, 09:40 AM
H9Ben
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Quote:
Originally Posted by rjs9787 View Post
Gene, can you share in that advice. Only my home computer can't access our site, my phone can and so can our members. My computer is fine otherwise. dnsflush didn't help, and an email from the support team said otherwise they can not help.
What is the ticket id related to this?
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  #27  
Old 03-04-2010, 01:47 PM
rjs9787 rjs9787 is offline
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Quote:
Originally Posted by H9Ben View Post
What is the ticket id related to this?

Hi Ben, NHB290404.
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  #28  
Old 03-04-2010, 09:27 PM
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Gene Gene is offline
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Quote:
Originally Posted by rjs9787 View Post
Gene, can you share in that advice. ....
PM sent as to how it was resolved.
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  #29  
Old 03-04-2010, 11:19 PM
rjs9787 rjs9787 is offline
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Thanks Gene, and also thanks to Ben for helping resolve the issue.
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  #30  
Old 03-05-2010, 08:06 AM
tommieb tommieb is offline
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Anyone else still having an issue with node58? My site was back up yesterday but seems to be down again today. I can't access WHMCS either.
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