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  #1  
Old 01-04-2010, 09:04 PM
arreferee arreferee is offline
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Join Date: Jun 2007
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Default Support timeliness

I'm having extremely slow response times with my forum so I opened a ticket a few minutes ago. The support site says the response time for Windows tickets is over 10 hours??? Any reasons why? Is Hostnine having that many problems or have they let go all of the support personnel?
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Old 01-04-2010, 09:44 PM
SouLz SouLz is offline
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It will be them receiving alot of tickets so the time has gone up..

Probably alot of problems.
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Old 01-05-2010, 08:40 AM
arreferee arreferee is offline
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It has now been almost 12 hours and there has been no response at all. And, according to the support site, there are only 10 Windows tickets open.
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