New RS Account 50 domains transfered HOW?

[bobcameron]

New to H9 hosting. While signing up, I read that I could transfer up to 50 domains from my previous host. I opened secure.hostnine.com/billing, signed in, and submitted tickets for 10 transfers. Waited 4 days, and then received "trying to transfer a domain? Go to the page secure.hostnine.com/billing and click on domains and there you can submit transfer request." I went there again, and it lists my main domain, but not a single place to click or fill out to request a transfer. I selected submit a ticket, and I am back where I started from again, all my tickets listed as "Hold". Exactly where do I go to transfer my domains into my account from my previous host? Before my 30 days of free transfers runs out? (conveniently for host9!)

[tommieb]

Does the current host use cPanel? If not, they are not going to do the transfers for you.

I had the same issue and was told that unless they are cPanel they won't do the transfers. Of course, they don't tell you that up front. I had to handle all of the transfers and moving for website files, databases, and shopping carts myself.

This is for website transfers/moves. For domains, I don't know. I did not move the registered domain names to my new registrar.

Who are you using for a registrar anyway? I ended up choosing NetEarthOne because of price and the fact that they don't require huge amounts of money to be deposited with them.