Looking for some Peer to Peer help.

[FoxRocks]

I've had very bad luck with H9 and the site transfer request I made last week. I posted a few threads on the topic which were deleted. The purpose of this post is to get some help from my peers on how to back up and transfer my own site so I can avoid this problem in the future. So my questions are:

1) what is the best way to backup the entire site including databases, emails, address books, and site files?
2) is there a way to backup only the email and associated address books, accounts, etc?
3) when you back up a site and transfer it, does it take the ftp accounts with it? if not, how would I do this?
4) how often do you back up your sites?


Thanks for any help you can provide,

~FOX~

[primitiv]

1) "Backup Wizard" is available, which does a pretty good job of backing everything up. It certainly backs up the email filters, website files and databases well and makes them easy to restore (I imagine it also works for emails and address books but I use GMail hosted for my email so haven't tested that)

2) Can't help here I'm afraid (see above)

3) It should do if you do a full back up *I think*, but I only really use one FTP account per site so haven't tried.

4) That depends on how popular the site and how crucial the data is. I try to take a full backup about every month and certainly before any major change I do to any site. If the site's content doesn't change much though, then I may leave it longer.

[H9NickH]

Send a ticket in to our Linux/cPanel Support Department and request these instructions for a manual transfer. We will send them over to you to conduct a manual transfer if you cannot wait for our Transfers Department.

[FoxRocks]

Primitiv:

Thanks for the info, I've never used the backup wizard before, is this located within the Cpanel?

NickH:

Thank you for the suggestion, but I'm going to avoid using the ticket system unless it's an emergency, it just saves us both from getting frustrated...that and I've lost all confidence in the system.

~FOX~

[primitiv]

Yeah, or at least it is under the CPanel X3 skin that is pretty much default on H9.