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  #1  
Old 05-13-2009, 07:54 AM
amantoor amantoor is offline
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Unhappy VPS Order Process Slow...

i ordered vps with them 2 time, every time they took 5 days. so they are really fast, they just need 5 days to setup a VPS ?
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  #2  
Old 05-13-2009, 11:15 AM
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H9Alex H9Alex is offline
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Have you contacted sales@hostnine.com about this? Because odds are they asked for ID to order this.
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  #3  
Old 05-13-2009, 11:33 AM
H9Ben
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Quote:
Originally Posted by amantoor View Post
i ordered vps with them 2 time, every time they took 5 days. so they are really fast, they just need 5 days to setup a VPS ?
What is the hostname of this VPS as well as any ticket id's related to this with Sales?
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  #4  
Old 05-13-2009, 01:51 PM
amantoor amantoor is offline
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Default VPS need weeks to Setup



i've contacted sales no of times. but i guess you guys need weeks to setup a VPS. which is an hour or two job.

Invoice #103544
Invoice Date: 05/11/2009
Paid
Credit Card
(05/11/2009 12:55)

hostname : central.indicp.com

Ticket ID: BMD-404624

Last edited by amantoor; 05-13-2009 at 01:56 PM.
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  #5  
Old 05-13-2009, 02:36 PM
H9Ben
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Hi,

If the invoice was paid on the 11th it can take 24-72 hours to be setup as advised to you. We do not create the VPS nodes ourselves as we resell them through a GRID provider.

It's been about 48 hours and I'm showing your VPS will be online within the next few hours.
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