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  #1  
Old 05-22-2007, 09:55 AM
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Gene Gene is offline
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Join Date: May 2007
Location: Rhode Island
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Thumbs up Sales quick response

I just had to mention this, I was amazed. As a prospective new customer I sent an email to sales with a couple of questions. I sent it at about 11pm and didn't expect an answer untill morning. Well .... I received an answer in 9 minutes ! Not just the autoresponder but a real well thought and complete answer to something not in the FAQ. WOW!

Thank you Anthony
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  #2  
Old 05-22-2007, 03:46 PM
Express Express is offline
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HostNine is in a different world that other hosts (in a good way)
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  #3  
Old 05-22-2007, 05:27 PM
Mediapixel Mediapixel is offline
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They are on another planet lol my server is any way (rocket)
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  #4  
Old 05-23-2007, 04:34 PM
speedygiant speedygiant is offline
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Originally Posted by Mediapixel View Post
They are on another planet lol my server is any way (rocket)
Not just yours. My server is mars ;-)
They really do offer the kind of support that would amaze most host.
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  #5  
Old 05-23-2007, 05:42 PM
Mediapixel Mediapixel is offline
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yeah, if there ever in london they all have an invite to come to my office or all go out for a beer
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  #6  
Old 05-24-2007, 01:23 PM
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Gene Gene is offline
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Location: Rhode Island
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Thumbs up

Well .... I signed up last night, got my welcome letter in under 15 minutes and submitted a request to transfer my existing site content. The transfer was complete early this morning. My soon to be former host doesn't have cpanel. The transfer confirmation email from Travis Brown said he had never seen the "monster controls" my old host uses. That didn't seem to slow him down, he got it all.

I am still in shock that someone "got it right" and did it without even blinking. They are going to spoil me and raise my expectations!

Gene
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  #7  
Old 05-24-2007, 02:05 PM
Express Express is offline
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Great New! Welcome aboard
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  #8  
Old 05-29-2007, 01:19 AM
H9Anthony
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Thank you Anthony

Glad I could be of some assistance Gene.
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