Hosting Reseller

[Fahim Bhamla]

Hi
I have just ventured into website designing and development business and thought of also going in for a hosting reseller to provide complete solution to my clients. I have been doing development work before but hosting is totally new to me and so I had no idea which reseller to go with.
I got to know about Host9 through Google and so far everything looks good to me.
Is there any tutorial or online doc that i can read to understand the reseller hosting process and how it would work once i register for it.

Originally Posted by Fahim Bhamla

Hi
I have just ventured into website designing and development business and thought of also going in for a hosting reseller to provide complete solution to my clients. I have been doing development work before but hosting is totally new to me and so I had no idea which reseller to go with.
I got to know about Host9 through Google and so far everything looks good to me.
Is there any tutorial or online doc that i can read to understand the reseller hosting process and how it would work once i register for it.

Thank you for your interest in HostNine. We have a great getting started guide available at: Reseller Central Getting Started Guide - Powered By Kayako SupportSuite and a tutorial on how Reseller Central works at HostNine - Reseller Central Control Panel - 877-251-HOST

We're also available 24 hours a day, 7 days a week to assist you with any questions you may have.

[Fahim Bhamla]

Hi Ben,
Thanks for the respone and links. I will go through them and will decide about registering in a day's time.
Hoping to have a nice and healthy relation with Host 9 on the long run.

[Fahim Bhamla]

Hi Ben,
I have been through the links you had provided. Thanks for that.
I have a couple of questions in mind and I tried to chat with a live operator but they were too busy and i kept waiting.
1. I can get windows server if i pay $9.95/month extra. But If i dont go for that addon do i still get support for asp.net ?
2. Domain reseller account i read some where in this forrum that domains start at $8.75 but its $12.75 when i go about registering a new domain with my hosting account, can you please clarify this ?
3. I am new to hosting so I might get stuck up initially, will I get support from the host9 team if im unable to perform a task ? How soon can I expect the support people to respond?
4. If lets say I go about signing up for a reseller account, how soon will it be activated and will i be able to start creating customer accounts immediately?
5. In most cases I would be doing an offline sales for hosting accounts, so will I be able to perform that with ur reseller central ?
I hope to hear a response soon, as I would like to make a final decission ASAP
Thanks
Fahim

Hi,

1. I can get windows server if i pay $9.95/month extra. But If i dont go for that addon do i still get support for asp.net ? You must have that addon for ASP.NET support
2. Domain reseller account i read some where in this forrum that domains start at $8.75 but its $12.75 when i go about registering a new domain with my hosting account, can you please clarify this ? The reseller account is not through HostNine it's through another company. We charge $12.95 for domains registered through us.
3. I am new to hosting so I might get stuck up initially, will I get support from the host9 team if im unable to perform a task ? How soon can I expect the support people to respond? Yes most definitely. Our average response time is 15 minutes.
4. If lets say I go about signing up for a reseller account, how soon will it be activated and will i be able to start creating customer accounts immediately? Your account will be activated instantly upon sign up.
5. In most cases I would be doing an offline sales for hosting accounts, so will I be able to perform that with ur reseller central ? Yes that is correct.

[Fahim Bhamla]

Originally Posted by H9Ben

Hi,

1. I can get windows server if i pay $9.95/month extra. But If i dont go for that addon do i still get support for asp.net ? You must have that addon for ASP.NET support
2. Domain reseller account i read some where in this forrum that domains start at $8.75 but its $12.75 when i go about registering a new domain with my hosting account, can you please clarify this ? The reseller account is not through HostNine it's through another company. We charge $12.95 for domains registered through us.
3. I am new to hosting so I might get stuck up initially, will I get support from the host9 team if im unable to perform a task ? How soon can I expect the support people to respond? Yes most definitely. Our average response time is 15 minutes.
4. If lets say I go about signing up for a reseller account, how soon will it be activated and will i be able to start creating customer accounts immediately? Your account will be activated instantly upon sign up.
5. In most cases I would be doing an offline sales for hosting accounts, so will I be able to perform that with ur reseller central ? Yes that is correct.

Thanks for a very prompt reply.
The domain reseller account will also be activated instantly or do i need to do a seperate sign up for that? do i have to make extra payments for that?
If i go for the addon windows account, do i get the liberty to sell both windows as well as linux accounts ?