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  #1  
Old 08-05-2007, 09:19 PM
overjoy overjoy is offline
Newbie
 
Join Date: Aug 2007
Posts: 2
Unhappy Modern Bill Installation

I have been working all day to get Modern Bill installed. I need some step by step instructions. I hope someone can help me!

I downloaded on the advice of support v.4 I uploaded the tar in binary to my public_html and also to the root dir. I extracted the files using ssh. Then I changed the config.locale.php file. then proceed to the browser to install. I have done this numerous times to no avail. At one point I got to step one and it kept telling me zend was not installed, I downloaded that and tried to install to no avail. Support tells me zend is installed by them. Ok, I noticed ioncube was ok, so I download the tar for that and tried to install it, to no avail. Nothing is working. I have been back and forth with support to check my account set up ect. They assure me everything is ok. I need suggestions.... I get

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Last edited by overjoy; 08-05-2007 at 09:19 PM. Reason: delete email
  #2  
Old 08-05-2007, 10:08 PM
overjoy overjoy is offline
Newbie
 
Join Date: Aug 2007
Posts: 2
Talking Problem Solved in 10 minutes

Problem solved by Joshua.......................people I'm telling you save yourself some time and let him do it. The sooner you get setup the sooner you start to make money..................it is worth it believe me.

~m

Quote:
Originally Posted by overjoy View Post
I have been working all day to get Modern Bill installed. I need some step by step instructions. I hope someone can help me!

I downloaded on the advice of support v.4 I uploaded the tar in binary to my public_html and also to the root dir. I extracted the files using ssh. Then I changed the config.locale.php file. then proceed to the browser to install. I have done this numerous times to no avail. At one point I got to step one and it kept telling me zend was not installed, I downloaded that and tried to install to no avail. Support tells me zend is installed by them. Ok, I noticed ioncube was ok, so I download the tar for that and tried to install it, to no avail. Nothing is working. I have been back and forth with support to check my account set up ect. They assure me everything is ok. I need suggestions.... I get

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
  #3  
Old 09-26-2007, 09:47 PM
Borghunter Borghunter is offline
Newbie
 
Join Date: Sep 2007
Posts: 3
Default

I think I am having the same problem as you are. However it is v5, the order form comes up with the 500 internal server error. I am working on fixing it.
Is it something to do with .htaccess? What should I change?

Thanks,
Great support and hosting company. I love you!

EDIT: oh ya, the page is: http://billing.bhdev.ca/order all the other pages work perfectly
  #4  
Old 09-27-2007, 06:57 AM
jrawly jrawly is offline
Web Hosting Master
 
Join Date: Jan 2007
Location: Manchester, UK
Posts: 670
Send a message via ICQ to jrawly Send a message via AIM to jrawly Send a message via MSN to jrawly Send a message via Yahoo to jrawly
Default

Quote:
Originally Posted by Borghunter View Post
I think I am having the same problem as you are. However it is v5, the order form comes up with the 500 internal server error. I am working on fixing it.
Is it something to do with .htaccess? What should I change?

Thanks,
Great support and hosting company. I love you!

EDIT: oh ya, the page is: http://billing.bhdev.ca/order all the other pages work perfectly
Get rid of the php_values in your .htaccess file
  #5  
Old 09-27-2007, 10:00 PM
bakua99 bakua99 is offline
Junior Guru Wannabe
 
Join Date: Aug 2007
Posts: 32
Default

yes joshua is the best =D
  #6  
Old 10-03-2007, 12:38 PM
Joshua Joshua is offline
Junior Guru Wannabe
 
Join Date: Jun 2007
Location: WV
Posts: 40
Send a message via AIM to Joshua Send a message via MSN to Joshua
Post

Hello,

Thanks for the kind words, modernbill is a headache to setup soemtimes, that why I do all I can for you guys to make your life easier & can worry about the important things in your business then trying to configure your modernbill systems! :-)

I have been away from the forums for awhile, but I am lurking around again. lol if anyone has any questions, just AIM or MSN message me :

MSN Messager : Nelly_Fan_00@hotmail.com

AIM Messager : JoshuaDSL22
  #7  
Old 10-03-2007, 03:17 PM
espmartin espmartin is offline
Junior Guru Wannabe
 
Join Date: Aug 2007
Posts: 32
Default

I can testify to Joshua's help! He installed for me, and it worked Beautifully!!!
Well, until my site's server died, and an old backup was placed - wiping out the Modern Bill install folder.

But Joshua's back to the rescue! I'm so grateful to this dude as a matter of fact, that I'm gonna give him and his company much "Link Love" by blogging his efforts on my higher PageRank sites.
  #8  
Old 10-05-2007, 06:42 AM
bryn bryn is offline
Newbie
 
Join Date: Oct 2007
Posts: 6
Post help needed pls

hi all

i need help setint up m/b never done this b4 i am a bit of a noob when it comes to knowing what to do

i would be great full if any body can help me install it
  #9  
Old 10-05-2007, 08:01 AM
Joshua Joshua is offline
Junior Guru Wannabe
 
Join Date: Jun 2007
Location: WV
Posts: 40
Send a message via AIM to Joshua Send a message via MSN to Joshua
Default

Dear bryn,

I can help you get your modernbill installated professionally & stress free, just contact me on AIM or MSN,

AIM : JoshuaDSL22

MSN : Nelly_Fan_00@Hotmail.com

If I don't response right away, I will get right to you, once I am back. You can read my feedback & know I am perfect at what i do w/ modernbill I help alot of host9 customer has been extremely happy w/ my services, look forward to hearing from you!

Thank You!
  #10  
Old 10-05-2007, 08:37 AM
bryn bryn is offline
Newbie
 
Join Date: Oct 2007
Posts: 6
Thumbs up ihave haded you

yer i have added you onmsn
 

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