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#1
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Hello,
Anyone intergrated cerberus helpdesk with modernbill. I got the get support bit done and that works fine but when i client knowledge base in the modern bill area it gives me this error: Fatal error: Cannot instantiate non-existent class: cerknowledgebase in /home/express/public_html/support/cerberus-support-center/includes/widgets/module_knowledgebase.php on line 6 Liam |
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#2
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Has anyone successfully integrated these? I have read all of the manuals and searched online and I still cannot get the 2 to fully work together. Specifically, I am getting errors when a user logs in to Modernbill and clicks 'Get Support'. Below are the errors:
Warning: main(CER_MB_FILESYSTEM_PATHconfig.php) [function.main]: failed to open stream: No such file or directory in /home/rasheemb/public_html/support/cerberus-support-center/embed/modernbill/modernbill_session.php on line 2 Fatal error: main() [function.require]: Failed opening required 'CER_MB_FILESYSTEM_PATHconfig.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/rasheemb/public_html/support/cerberus-support-center/embed/modernbill/modernbill_session.php on line 2 Also, I don't like the fact that when a user comes to my support page and clicks open ticket, check ticket status, etc...it sends the user to modernbill. I want my customers to be able to stay on the website to do those things and be able to login to modernbill to see the tickets they have created. I also would like them to be able to use the same login. Can someone help me with this? Email: rbarnett@erwebhost.com Thanks much! |
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#3
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Hello,
I have did this! I can also install this for you.... PM me. Liam |
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