Discover card problems

[Gene]

My yearly invoice is due tomorrow so I go to pay it. H9 accepts Discover card but when I use that card it is rejected by H9. I re-enter my card details but keep getting rejected and get an email saying:
This is a notice that a recent credit card payment we attempted on the card we have registered for you failed.
Same thing happened last year and I had to switch to a different card but I will not do that this year.

Anybody else having a problem using Discover Card?

Ticket ID: ECW-602513
Subject: You are rejecting my Discover card
Department: Billing
Status: Open

[josephp]

Originally Posted by Gene

My yearly invoice is due tomorrow so I go to pay it. H9 accepts Discover card but when I use that card it is rejected by H9. I re-enter my card details but keep getting rejected and get an email saying:
This is a notice that a recent credit card payment we attempted on the card we have registered for you failed.
Same thing happened last year and I had to switch to a different card but I will not do that this year.

Anybody else having a problem using Discover Card?

Ticket ID: ECW-602513
Subject: You are rejecting my Discover card
Department: Billing
Status: Open

Discover sucks, they have high rate for fraud protection, time to switch to other card.

[vaserve]

Originally Posted by Gene

My yearly invoice is due tomorrow so I go to pay it. H9 accepts Discover card but when I use that card it is rejected by H9. I re-enter my card details but keep getting rejected and get an email saying:
This is a notice that a recent credit card payment we attempted on the card we have registered for you failed.
Same thing happened last year and I had to switch to a different card but I will not do that this year.

Anybody else having a problem using Discover Card?

Ticket ID: ECW-602513
Subject: You are rejecting my Discover card
Department: Billing
Status: Open

Gene, Yes, I'm having that problem too. (Just happened again!) Have been for quite some time now. The only way around it is to use PayPal. Did you find out any info from H9 support?

As for josephp -- um, "high rate of fraud protection?" That's a good thing. I want to be protected against fraud. Not sure what you were trying to say, but I've had zero problems with Discover card and I've been a cardholder for seven years. Merchants don't like them because their fees are the highest of all major cards, but as a cardholder, I love them!

~ Ed

[H9NickH]

Originally Posted by vaserve

Just happened again!

As this is an account specific issue, it is best to open a Billing ticket for assistance.

As for the Discover issue, we've repeatedly had issues with Discover for over a year now, so we've simply removed it from the site.

Discover refuses to fix the issue despite numerous contacts to them regarding the problem, and as almost none of our customers actually use Discover, we removed it from the site to prevent further issues.

We accept Visa, MasterCard, and American Express, as well as PayPal.