IP Switch

[serrem]

Hostnine switched my IP today on my biggest revenue site. No advance warning (although they claim to have sent an email). No wait for confirmation from the site owner.

Has anyone else experienced this problem. How can we get Hostnine to stop this practice?

To say I'm mad is to put it mildly.

Hi,

Do you have a ticket in on this?

[colt45]

Originally Posted by H9Ben

Hi,
Do you have a ticket in on this?

I think the point was changing the IP address with no advance warning.

Should we all submit support tickets to request that you actually do provide us some "advance warning" before changing our IP addresses?

Thank goodness that I don't use any IP dependant scripts and the only IP dependant thing I use is a SSL Cert for one of my sites.

[kobra]

Originally Posted by serrem

Hostnine switched my IP today on my biggest revenue site. No advance warning (although they claim to have sent an email). No wait for confirmation from the site owner.

Originally Posted by colt45

Thank goodness that I don't use any IP dependant scripts and the only IP dependant thing I use is a SSL Cert for one of my sites.

serrem,
While this might be annoying, your site should be setup by domain name...

colt45,
I am not aware of any SSL that is tied to an IP as these are issued to a domain and as such are portable even when you move hosts/IP's??

[colt45]

Originally Posted by kobra

colt45,
I am not aware of any SSL that is tied to an IP as these are issued to a domain and as such are portable even when you move hosts/IP's??

Yes, SSL certs are issued to a domain name, but isn't a dedicated IP address also a requirement?

[budgetman]

i also had my ip changed but was moved to a whole new node with out my knowledge. won't go into more details as h9 will say it was solved.

Yes, it was

[budgetman]

it was? i don't see any solutions on my end

That's interesting for sure

[budgetman]

must be interesting to have another satisfied customer right