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#1
06-21-2008, 02:14 PM
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Phone System Issues Resolved!
We recently reconfigured our phone system with updates and patches to resolve the recent issues customers experienced when calling in. Customers are now placed in a proper queue system which rings all available agents logged into the system. You will also notice announcements every 2 minutes with your position in queue and estimated wait time if it's over 1 minute.
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