Important Notice:
Two sections of this forum are available only to registered customers. In order to receive access to the Customer Forums and ResellerCentral Forums, you must first register on these forums or login to your existing forum account. If you are an existing HostNine customer, be sure to register using the email address on file for your billing profile.
|
|||||||
 |
|
|
Thread Tools | Display Modes |
|
#1
12-16-2009, 08:47 AM
|
|||
|
|||
Orders Not Processed Right Away?
What? Come on, orders are not processed right away?
MOst hosting providers give you your server info right away, not from 9AM to 1AM or whatever. |
|
#2
12-16-2009, 08:50 AM
|
|||
|
|||
|
Hi,
What is the order id you received when signing up? |
|
#3
12-16-2009, 08:59 AM
|
|||
|
|||
|
Client id 17246
invoice # 134575 |
|
#4
12-17-2009, 07:33 AM
|
|||
|
|||
|
We manually review each and every order that we receive in order to prevent fraud and ensure the account is setup properly.
Your payment was received at 6:52 AM Your account was activated at 9:01 AM - 1 minute after our Sales team got in for the day That is just over 2 hours -- which is not unreasonable whatsoever. With the amount of fraud flying around these days, we have to take measures like this to protect ourselves from chargebacks and fraudulent payments. I am moving this to a more appropriate forum as it is not a testimonial and in no way reflects our service. We do not advertise instant activation anywhere on our site and have done nothing wrong here. |
|
«
Previous Thread
|
Next Thread
»
| Thread Tools | |
| Display Modes | |
Linear Mode
|
|
All times are GMT -5. The time now is 02:20 PM.