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  #1  
Old 06-12-2009, 01:18 PM
amantoor amantoor is offline
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Join Date: Mar 2009
Posts: 8
Post 1 issue resolve = 1 week+, very good support

Ticket ID: LIH-483827
Department: Level 2 Support
Status: Open
Priority: Normal
Created On: 05 Jun 2009 01:44 AM
Last Update: 12 Jun 2009 12:11 PM

this is not the first time i am satisfied with there very good and quick support which needs around a week to resolve normal issues. i guess for complicated problems they might need months.

NO ONE GO WITH THEM.....

No i am thinking i did better find some other host.
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  #2  
Old 06-12-2009, 07:17 PM
jrawly jrawly is offline
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Location: Manchester, UK
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whats the query?
Have you contacted the managers?
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  #3  
Old 06-15-2009, 10:58 AM
amantoor amantoor is offline
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Join Date: Mar 2009
Posts: 8
Red face issue still pending

my issues is still pending with level -2 linux support
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  #4  
Old 06-24-2009, 04:39 AM
amantoor amantoor is offline
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Exclamation 12 days and ticket still open

two weeks passed and still open
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  #5  
Old 06-24-2009, 02:15 PM
H9NickH H9NickH is offline
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Location: Central New York
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Hello,

I do apologize for the delay. It looks like this is an issue which requires attention with our datacenter. I have moved your ticket to the proper queue and will follow-up with our datacenter.
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