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#1
01-26-2009, 09:12 AM
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Ticket transfer response
I sent in a ticket regarding an issue with a certain provider accepting emails, and Jake had replied to me that the ticket was forwarded to the Abuse department for appropriate action.
Just wanted to say that this is what I like. In the past I have had no response at all, it was just forwarded. This way I know someone has read my ticket and transferred it to someone who can help. Thanks 
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