Community Forums

Important Notice:

Two sections of this forum are available only to registered customers. In order to receive access to the Customer Forums and ResellerCentral Forums, you must first register on these forums or login to your existing forum account. If you are an existing HostNine customer, be sure to register using the email address on file for your billing profile.

Go Back   HostNine Community Forums > H9 Customer Forums > Feedback & Suggestions

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 04-16-2008, 11:34 AM
fnhn fnhn is offline
Newbie
 
Join Date: Apr 2008
Posts: 2
Exclamation I pay for a hosting plan and my username don't exist?

Hello

I pay for a hosting plan here, hostnine.com, standart plan, 3 month and pay via paypal. I don't use a reseller, i use this site to buy that plan.

I register myself with this email: fnhnbr@gmail.com
Blake (web support) send me a new invoice and i paid.

Invoice proof:



Here's the payment proof:



The transaction number is exclusive and only.

I sent a support ticket yesterday to billing department but i'm still waiting.
I sent a support ticket to support but they said my user name and invoice number don't exist?

Can i pay but my user name don't exist?

Please help me.

My user name is fnhn.

Thank you.
Reply With Quote
  #2  
Old 04-16-2008, 03:34 PM
H9Joshua
Guest
 
Posts: n/a
Default

Posting on the forums will not make this go faster, a billing rep will be with you shortly.
Reply With Quote
  #3  
Old 04-17-2008, 10:06 AM
fnhn fnhn is offline
Newbie
 
Join Date: Apr 2008
Posts: 2
Default

Well, sorry Joshua, i just try to find some solution about this "problem".
Thank you
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Unlimited plan? Sleepy Pre-Sales Support 0 06-29-2009 06:49 PM
Forum Username Question interFUZZ Feedback & Suggestions 2 04-03-2009 10:44 PM
Contingency Plan Jase Feedback & Suggestions 9 12-02-2008 11:12 PM
Extra Ticket Fields (eg username) Chris WHMCS 2 02-17-2008 03:09 AM


All times are GMT -5. The time now is 03:36 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.

Host Nine

Our mission began in 2006. Thousands of awesome clients later, we are now one of the most popular hosters in the world.
Most of this is because of our fantastic support. Join us, you'll be glad you did - that's a given.