Community Forums

Important Notice:

Two sections of this forum are available only to registered customers. In order to receive access to the Customer Forums and ResellerCentral Forums, you must first register on these forums or login to your existing forum account. If you are an existing HostNine customer, be sure to register using the email address on file for your billing profile.

Go Back   HostNine Community Forums > H9 General Forums > Customer Testimonials

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 03-03-2009, 01:54 PM
unidox unidox is offline
Newbie
 
Join Date: Jun 2008
Posts: 25
Default Why all the negatives?

Dear HostNine and HostNine Customers,

I have been reading testimonial after testimonial and it seems to me that most people are looking on the negative side rather than the positive side. You people keep complaining that a year ago the ticket responses were very fast, and now its taking forever for them to respond. However, a year ago HostNine was not really known, and they had the time to give each customer all the attention they could need. But because of this client relationship, HostNine has grown over time. I have not had one ticket that has not been responded to in over 30 minutes. All of my questions or problems have been handled in a timely and professional manner. HostNine does not take 4 hours to respond to a ticket, but within 30 minutes, compared to a big name like HostGator or 1And1 that take 12-24 hours for a ticket response. On top of that, not many hosts allow over 8 data centers to choose from on top of a custom control panel that incorporates new features. I have had a flawless experience with HostNine, and I hope that others will to.

Please don't bash me with your hatred, its my opinion and you don't have the choice to ignore it.
Reply With Quote
  #2  
Old 03-03-2009, 02:28 PM
H9NickH H9NickH is offline
Retired Staff
 
Join Date: Jul 2008
Location: Central New York
Posts: 401
Send a message via AIM to H9NickH
Default

We definitely appreciate the kind words, thanks
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Mostly good with some negatives danielda Customer Testimonials 0 06-25-2009 11:09 AM


All times are GMT -5. The time now is 04:05 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.

Host Nine

Our mission began in 2006. Thousands of awesome clients later, we are now one of the most popular hosters in the world.
Most of this is because of our fantastic support. Join us, you'll be glad you did - that's a given.