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  #1  
Old 02-18-2009, 09:13 AM
ghost ghost is offline
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Join Date: Feb 2009
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Unhappy Restoring node18 accounts more than 5 days

About 5 days ago node18 had HDD issue and from then H9 specialists trying to restore accounts from that node.

Some accounts are restored, some restored partially, some accounts just showing cPanel-Apache green success page ...

After 5 days, nothings change. H9 support just ignored my tickets. I cannot migrate accounts (because they not restored). I cannot delete account. I cannot do anything. I can't get answer for my ticket. I just don't believe that it is possible?!!

If someone from H9 read this forum, I begging for ticket reply. Even if replay will be something like "We are sorry, all of us watching the game, havin' a bud ... and don't care about you, your customers, and other our clients, ...."

Ticket ID: CCH-336050

Last edited by ghost; 02-18-2009 at 09:51 AM. Reason: adding ticket ID
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  #2  
Old 02-19-2009, 07:32 AM
ghost ghost is offline
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Thank you Ben for resolving (partially) ticket CCH-336050, but I'm still waiting for ticket VXB-118014. I'm very disappointed and I don't believe that I must write on the forum because nobody don't answer on tickets.
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