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  #1  
Old 12-14-2008, 08:59 AM
suz suz is offline
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Join Date: Dec 2008
Posts: 14
Question Average Response Times

Can you please say is this true as stated on your homepage?


Sales: 0 Seconds
Support: 30 Minutes
Abuse: 4 Hours, 0 Minutes
Managers: 0 Seconds
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  #2  
Old 12-14-2008, 09:23 AM
suz suz is offline
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Join Date: Dec 2008
Posts: 14
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Hey
I want to leave a testimonial!

So is it true?
I want to know if you are keeping up with your own statemant about response time.
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  #3  
Old 12-14-2008, 09:26 AM
H9Ben
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Hi,

That is actually dynamically created when ever you visit our helpdesk page. You will notice over time as you visit it or refresh it those numbers changes as they are generated in real-time based off of our helpdesk.

They are not guaranteed times but our current average times so customers can get an ETA as to when they will see a response.
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