berkley today is terrible slow and now only get internal error no website

[bizinhome]

Today berkshire is so slow and we keep getting internal errors

support says was carrying out maintenance on our server

(doing it during the day isn't I'd respectfully say good service)

over 2 hours ago tech says it has finished maintenance and he can resolve our domain.

well I looked at it 30 minutes after that email and now get a permanent internal server error and no web site have sent tech an ticket but no answer for more than an hour and the web site is still down with an internal server error

I need this sorted like yesterday

[H9Jeremy]

Hello,

First I want to apologize for any inconveniences that you have had. We normally try not to perform any type of maintenance during peak hours, however the maintenance done today was necessary to resolve some immediate issues.

As for your ticket, if you would like, please reply back to this post with your Ticket ID and I will personally assist you with it.

[bizinhome]

thanks Jeremy

WFJ-300137

the site was working fine before your maintenance but during the maintenance some weird figures appear in my cpanel. like the bandwidth says 0 which is impossible.

thank you

[H9Jeremy]

Hello,

I'm replied back to your ticket and currently I am working with our Advanced Support on your issue.

[bizinhome]

was that before are after you have put it to your support manager or is that what you mean and have no reply from them

as it is still not loading

and the mem figures do not make sense as if I click on 10 minutes in resorces it shows 1 gb the click again and nothing click again and shows 1gb but the site isn't loading and this is 3.42 am in the morning so no traffic as all is spanish traffic and they are all asleeeeeeep where I should be

thanks Ian