Server has been a nightmare today!

[willow]

Whats going on guys? Most of the afternoon here UK ive been getting more time outs with accessing my websites and this forum than i have been able to actually view them with frequent disconnections from your live chat too!

I sincerely hope this is a one off as im starting to get worried.

[Express]

Is this not your internet connection?

HostNine's live chat is not hosted on any of their servers, its hosted on LivePerson servers.

[willow]

Originally Posted by Express

Is this not your internet connection?

HostNine's live chat is not hosted on any of their servers, its hosted on LivePerson servers.

I wish it was! Ive been trying to FTP websites all day and i keep getting time outs, mine or my customers websites inaccessable and im sure Blake and Dave can tell you the amount of times weve been disconnected.

[meltingcube]

How about other websites? There was a problem with one of the ISP's network in the UK recently.

[willow]

Originally Posted by meltingcube

How about other websites? There was a problem with one of the ISP's network in the UK recently.

The first thing i always check whenever my sites are down is other websites. All were fine and i could also reach hostnine.com but could not reach forums.hostnine.com so obviously this forum is on another server than the parent website.

[Express]

Do you use a router?

[meltingcube]

Originally Posted by willow

All were fine and i could also reach hostnine.com but could not reach forums.hostnine.com so obviously this forum is on another server than the parent website.

Actually, you are right. The forums are hosted on a different server than the hostnine website. Smart move in my opinion to distribute the load.

Although, it might have also been a DNS problem either on yours or their end

[willow]

Originally Posted by Express

Do you use a router?

Yep but only have these problems with H9, not with my other accounts with other providers.

[JeanPierre]

Originally Posted by willow

Yep but only have these problems with H9, not with my other accounts with other providers.

Willow I have not had any downtime. You said that the Live Chat was offline. When Livechat is hosted by another company. I think it is your internet connection.

[willow]

Originally Posted by JeanPierre

Willow I have not had any downtime. You said that the Live Chat was offline. When Livechat is hosted by another company. I think it is your internet connection.

I never said that Live Chat was offline, i said that i kept being disconnected. If it were my internet connection then when i cant access my H9 hosted sites and forums.hostnine.com then i wouldnt be able to access the rest of the world which i can. The first thing i check when i cant access my websites is to check every other website i can think of

I am at this computer a good 12 hours a day working on my customers websites, uploading and downloading so im the first to notice when things are not accessable.