Community Forums

Important Notice:

Two sections of this forum are available only to registered customers. In order to receive access to the Customer Forums and ResellerCentral Forums, you must first register on these forums or login to your existing forum account. If you are an existing HostNine customer, be sure to register using the email address on file for your billing profile.

Go Back   HostNine Community Forums > H9 Customer Forums > Reseller Hosting

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 03-16-2010, 06:26 PM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default ip Blacklisted, check yours

Hello Everybody

Check Here---> Email Blacklist Check - See if your server is blacklisted

You might want to start checking to see if you ip is blacklisted, not 2 days after this spamassasin was removed node 81 was blacklisted, Ben said this new spam blocker would help the blacklisting issue but it has made it worse.

Now they tell me I have to wait 4 weeks to get it unlisted.

Get ready folks, the water is rising.

Greg V

FYI Ben Ticket # NLR-910064
Reply With Quote
  #2  
Old 03-16-2010, 07:30 PM
H9Ben
Guest
 
Posts: n/a
Default

That's via something called backscatter.org which is not used in any of our configs nor have I ever heard of it so it's not anything major like spamcop etc. Most likely someone small who tagged something as spam from a mailing list etc.

This isn't related to my install as it still would have happened since Spamassassin does not spam outgoing email.

Mailservers get blacklisted due to the outgoing email rather then incoming. ASSP was running a version that doesn't support outgoing scanning but the new version installed 1.7 does. However, we are switching to ASSP Deluxe as stated before which adds all kinds of great features into your cPanel and has all outgoing email scanning enabled.
Reply With Quote
  #3  
Old 03-16-2010, 07:33 PM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default

Quote:
Originally Posted by H9Ben View Post
That's via Spamhaus which normally charges for the removal.

This isn't related to my install as it still would have happened since Spamassassin does not spam outgoing email.

Mailservers get blacklisted due to the outgoing email rather then incoming. ASSP was running a version that doesn't support outgoing scanning but the new version installed 1.7 does. However, we are switching to ASSP Deluxe as stated before which adds all kinds of great features into your cPanel and has all outgoing email scanning enabled.
So you expect me to wait 4 weeks for that to get unblocked, Great selling feature.

Pay the man, your abusers, your bill
Reply With Quote
  #4  
Old 03-16-2010, 07:39 PM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default

Create a node where only 10 emails can be sent per hour and I will be on it, What would happen if that company had hostnine.com blacklisted? YOU WOULD PAY THEM
Reply With Quote
  #5  
Old 03-16-2010, 07:41 PM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default

My response from support on this matter:

Greg,

That blacklist is a scam. We have to wait till the IP is auto removed from their list. What they say on their site.

The listing will expire automatically and free of charge 4 weeks after the last abuse is seen from that IP.
Let us know if you need anything further, we'll be happy to help!

Thank you for choosing HostNine!

Regards,
Blake
HostNine Support
Reply With Quote
  #6  
Old 03-16-2010, 08:13 PM
Gene's Avatar
Gene Gene is offline
Aspiring Evangelist
 
Join Date: May 2007
Location: Rhode Island
Posts: 351
Question Was your mail blocked

I have used MX Toolbox from zanass link often so am quite familiar with it. They check against over 100 blacklists, some of which are more reliable than others and some can get your mail blocked by the majors like Yahoo, Gmail etc.

Is your mail being blocked zanass? Being on the Backscatter list does not usually result in blocking by another MTA.

Backscatter is a major issue and major problem on the Internet. The current version of ASSP (1.7.2.1) is supposed to reduce backscatter because it blocks the spam and non deliverable mail at SMTP time with a 550 fail. It does not send a "delivery failure" to the "envelope from" address which is almost always forged.

Backscatter happens when the spammers/hackers/infants send their garbage to sucker @ somedomain.com and forge the return as gotcha @ otherdomain.com- the MTA from somedomain.com accepts the mail and then finds it doesn't have a sucker @ somedomain.com and that domain is set to send a "fail" message to the sender so the MTA sends a bounce to the forged address gotcha @ otherdomain.com which of course never sent the message. Backscatter would stop if the MTA just sent the message to /dev/null (that is, if it just discarded the message).
Reply With Quote
  #7  
Old 03-16-2010, 08:17 PM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default

Quote:
Originally Posted by Gene View Post
I have used MX Toolbox from zanass link often so am quite familiar with it. They check against over 100 blacklists, some of which are more reliable than others and some can get your mail blocked by the majors like Yahoo, Gmail etc.

Is your mail being blocked zanass? Being on the Backscatter list does not usually result in blocking by another MTA.

Backscatter is a major issue and major problem on the Internet. The current version of ASSP (1.7.2.1) is supposed to reduce backscatter because it blocks the spam and non deliverable mail at SMTP time with a 550 fail. It does not send a "delivery failure" to the "envelope from" address which is almost always forged.

Backscatter happens when the spammers/hackers/infants send their garbage to sucker @ somedomain.com and forge the return as gotcha @ otherdomain.com- the MTA from somedomain.com accepts the mail and then finds it doesn't have a sucker @ somedomain.com and that domain is set to send a "fail" message to the sender so the MTA sends a bounce to the forged address gotcha @ otherdomain.com which of course never sent the message. Backscatter would stop if the MTA just sent the message to /dev/null (that is, if it just discarded the message).
Charter uses Backscatter and evertime someone on Charter sends me an email to my fredbear.com email address I do not get it because it's blocked, I have had this domain for 14 years it is my main email, this is not just a little problem.

Greg V
Reply With Quote
  #8  
Old 03-16-2010, 08:38 PM
Gene's Avatar
Gene Gene is offline
Aspiring Evangelist
 
Join Date: May 2007
Location: Rhode Island
Posts: 351
Default

You can help reduce backscatter by turning on your default delivery. I had it off for awhile but created a junkbox @ ... account then go to it via webmail a couple of times a day and delete the garbage. I have sometimes found mail intended for someone in our org when the sender mistyped the address.

Unfortunatly the problem is the shared mail server IP and you have no controll over the other users that share the server.

On another note, I see a lot of bounces back to dictionary name @ mydomain.org. The kiddies are using my domain name and putting random characters before the @. The mail admins that get the spam don't look at the IP address that sent it, they look at the domain name. The domain name gets reported and resolved back to the shared server which did NOT send the garbage.
Reply With Quote
  #9  
Old 03-16-2010, 08:41 PM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default

Quote:
Originally Posted by Gene View Post
You can help reduce backscatter by turning on your default delivery. I had it off for awhile but created a junkbox @ ... account then go to it via webmail a couple of times a day and delete the garbage. I have sometimes found mail intended for someone in our org when the sender mistyped the address.

Unfortunatly the problem is the shared mail server IP and you have no controll over the other users that share the server.

On another note, I see a lot of bounces back to dictionary name @ mydomain.org. The kiddies are using my domain name and putting random characters before the @. The mail admins that get the spam don't look at the IP address that sent it, they look at the domain name. The domain name gets reported and resolved back to the shared server which did NOT send the garbage.
Ben is working on a solution for me, and the way it's sounds it will work.

Thanks
Greg V
Reply With Quote
  #10  
Old 03-18-2010, 09:26 AM
zanass zanass is offline
Permanently Banned
 
Join Date: Mar 2007
Location: Wisconsin-GO PACKERS
Posts: 617
Default

Posted this in the wrong thread, I do not have the right to delete it or edit it.

So now it's in the right place.

Ben has not fixed the blacklist issue on node 81 closed the ticket, stopped returning emails, where Charter blocks mail from node 81, most of my customers, family and friends send from Charter. He said he could move one of my accounts for me but not 4 of them, 300mb total on 4 accounts. So here I sit all brokin hearted....

Maybe he's not getting my emails, that's the only reason I could think of.

ZOOM, ZOOM

Can't wait for a TB server.

Greg V

RE: NLR-910064 ...support has 2 tickets in queue but no response to this ticket. Maybe there is a bug in the ticket system??

Last edited by zanass; 03-18-2010 at 09:30 AM.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Solution for Blacklisted IP's shawnm Shared Web Hosting 10 10-05-2009 02:50 PM
Blacklisted H9 Severs beno Reseller Hosting 9 08-10-2009 10:09 PM
Many H9 Nodes Blacklisted ro-john Reseller Hosting 7 07-22-2009 04:24 PM
How does HostNine manage IP/servers that are blacklisted? Ace Reseller Hosting 1 11-29-2007 03:51 AM
IS our IP blacklisted ramahost Reseller Hosting 9 11-03-2007 06:01 AM


All times are GMT -5. The time now is 12:41 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.

Host Nine

Our mission began in 2006. Thousands of awesome clients later, we are now one of the most popular hosters in the world.
Most of this is because of our fantastic support. Join us, you'll be glad you did - that's a given.