node9 - Greylisting Error while sending email, anyone else?

[idwebca]

Hello,

I already contacted H9 this morning about it, but I wonder if anyone else are getting the same problem?

Since the last 2-3 weeks, my clients on node9 are complaining about this error, as per H9 Greg (this mail was not blocked for any reason on our end.)

It just start to be annoying at the moment, anyone else?


My clients are using mail.theirdomain.ca for the SMTP on port 26 to sent email.

At the moment, my client didnt believe me when I told them that it wasnt really my fault, they are saying we use your outgoing etc...so its your side.. what can I say more?


Anyways here is the Error message

SMTP error from remote mail server after RCPT TO:<XXXXXX@DOMAIN.ca>:
host mail.DOMAIN.ca [209.172.X.X]: 451 4.7.1 Greylisting in action,
please come back later: retry timeout exceeded

[DiverseHosting]

Originally Posted by idwebca

Hello,

I already contacted H9 this morning about it, but I wonder if anyone else are getting the same problem?

Since the last 2-3 weeks, my clients on node9 are complaining about this error, as per H9 Greg (this mail was not blocked for any reason on our end.)

It just start to be annoying at the moment, anyone else?


My clients are using mail.theirdomain.ca for the SMTP on port 26 to sent email.

At the moment, my client didnt believe me when I told them that it wasnt really my fault, they are saying we use your outgoing etc...so its your side.. what can I say more?


Anyways here is the Error message

SMTP error from remote mail server after RCPT TO:<XXXXXX@DOMAIN.ca>:
host mail.DOMAIN.ca [209.172.X.X]: 451 4.7.1 Greylisting in action,
please come back later: retry timeout exceeded

I can't really tell you how to fix it, but maybe you can "get your client off your back" by showing them where it says "SMTP error from remote mail server"