Community Forums

Important Notice:

Two sections of this forum are available only to registered customers. In order to receive access to the Customer Forums and ResellerCentral Forums, you must first register on these forums or login to your existing forum account. If you are an existing HostNine customer, be sure to register using the email address on file for your billing profile.

Go Back   HostNine Community Forums > H9 Customer Forums > Reseller Hosting
Reload this Page QUESTOn!!!
FAQ Members List Social Groups Calendar Search Today's Posts Mark Forums Read

Notices

Closed Thread
 
Thread Tools Display Modes
  #1  
Old 03-11-2008, 05:16 AM
mossimo mossimo is offline
Junior Guru Wannabe
  
Join Date: May 2007
Posts: 35
Default QUESTOn!!!
i have a reseller account so my ip are dedicated?
so why do you change my ip for my reseller?

I really love host nine..Eventhough i am only 9 months as a reseller this is the WORST problem i encounter....

Please i should use the new ip that nick give to me?


I have a cms under my reseller how about the DATABSE for this where is now my DB?

PLLEEEEASEEEEEE HELP ME!!i'am getting nervous now in this situation for my site and data that i have...\
please help me!!!
  #2  
Old 03-11-2008, 05:29 AM
H9Joshua
Guest
  
Posts: n/a
Default
If you need a new dedicated IP just fill out the usual form
  #3  
Old 03-11-2008, 09:00 AM
mossimo mossimo is offline
Junior Guru Wannabe
  
Join Date: May 2007
Posts: 35
Default Why?
Why do i need a new dedicated ip?
And also sir why did they change the iP for my reseller?

I do not know if there is any problem.
  #4  
Old 03-12-2008, 07:31 AM
thalador thalador is offline
Junior Guru Wannabe
  
Join Date: Jul 2007
Posts: 66
Default
Quote:
Originally Posted by mossimo View Post
Why do i need a new dedicated ip?
And also sir why did they change the iP for my reseller?

I do not know if there is any problem.
This is something I never figured out. H9 keeps the list of IP's and when they do something to your account YOU are responsible for figuring that out and requesting a new IP. When I was moved from 1 server to another I had to request it even though they knew it would change. Why make the customer do extra work when it should just be part of their process?
  #5  
Old 03-12-2008, 02:50 PM
H9Joshua
Guest
  
Posts: n/a
Default
Hiya,

We'll definately look into it for the next time anything like this happens (which it wont)
Closed Thread

« Previous Thread | Next Thread »
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 11:40 PM.

HostNine Community Forums - Archive - Top

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.

Host Nine

Our mission began in 2006. Thousands of awesome clients later, we are now one of the most popular hosters in the world.
Most of this is because of our fantastic support. Join us, you'll be glad you did - that's a given.